Evolution of the legal profession requires modernisation of strategies, operations, practices, and technologies to remain competitive. Most transformation journeys begin with a Diagnostic Review where we engage a cross section of Stakeholders to discuss and assess current practices before defining the future state. From thorough analysis, we provide a series of recommendations designed to support change presented in a comprehensive business case. This includes solution options, business benefits, the change impact, risks, a transition strategy, cost considerations and a return on investment plan.