In 2025, rising client expectations, increasing legal complexity, and rapid digital transformation are reshaping how law firms and legal departments operate. In this environment, optimised, future-ready legal operations have become essential.

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The remit of legal operations has expanded significantly. As legal teams adapt to new pressures, they are embracing technologies and operating models that enhance efficiency, reduce risk, and elevate service delivery. AI-driven contract review, document automation, end-to-end matter management, and real-time analytics are now core enablers of productivity and compliance. With AI legal assistants and advanced cybersecurity tools embedded in daily workflows, firms are transforming how they manage risk, safeguard data, and respond to clients. At the same time, modern business support models and flexible resourcing allow teams to scale intelligently and remain agile.​

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'Get future-ready or fall behind' is designed to guide law firms and legal departments through this era of accelerated change. It helps legal professionals navigate emerging technologies, implement smarter processes, and position their teams for long-term, sustainable success.

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Discover how Harriss Wagner, in partnership with Lawyers Weekly, is shaping its approach to Step Change.

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(Legal Operations Guide 2025.pdf)

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